PREORDER NOTICE: PREORDER DUE ON EVERY SUNDAY AND SHIPPING AFTER 14 DAYS
DO NOT PLACE AN URGENT ORDER.
 

Refund / Return Policy

REFUND / RETURN POLICY :

SALE MERCHANDISE, COSMETICS, UNDERWEAR, SELECT LINGERIE AND SWIMWEAR, EARRINGS AND BODY PIERCINGS ARE ALL FINAL SALE ITEMS AND CANNOT BE RETURNED UNLESS REQUIRED BY LAW.

ONLINE PURCHASES MADE THROUGH ARE VALID FOR CREDIT OR REFUND WITHIN 7 DAYS FROM THE SHIP DATE. YOUR RETURN FORM AND INVOICE PROVIDE A SHIPPED DATE THAT SPECIFIES THE LAST DAY YOU HAVE TO RETURN YOUR MERCHANDISE BY MAIL. ITEMS MUST BE RETURNED UNWASHED, UNWORN, UNDAMAGED, AND WITH ALL TAGS ATTACHED. JEWELRY MUST BE IN ITS ORIGINAL PACKAGING. ALL RETURNED ITEMS MUST BE ACCOMPANIED BY THE RETURN FORM AND CUSTOMS DOCUMENTS (IF APPLICABLE).


  1. THE WARRANTY IS VALID FOR 7 DAYS AFTER THE ORDER IS DELIVERED OUT BY US
  2. TO AVOID THE WARRANTY BEING ABUSED, ALL REFUND IS NOT IN CASH BASIS BUT WE WILL GENERATE THE SAME AMOUNT DEPOSIT INTO YOUR WEBSITE ACCOUNT , WHICH WILL DEDUCTION IN YOUR FUTURE ORDER
  3. UNLESS IT'S OUR MISTAKE FOR SENDING WRONG ITEM TO YOU, OTHER REASONS OF RETURN ARE NOT ALLOWED FOR ITEM EXCHANGE.
  4. PLEASE MAKE SURE THE ITEM IS NOT BEING USED AND PLEASE RETAIN THE ORIGINAL PACKING. ANY USED, SCRATCHES OR DAMAGES CAUSED BY OWN CARELESS WILL NOT BE ACCEPTED
  5. REGARDING THE RETURN DELIVERY FEES, PLEASE REFER TO THE CHART BELOW.

REASONS FOR ALLOWED TO  RETURN & EXCHANGE : WRONG ITEM , WRONG ITEM COLOR, DISTRESSED, DAMAGE.



NOT ALLOWED TO RETURN AND REPLACEMENT REASONS: NOT SUITABLE, NOT LOOK GOOD TO WEAR , WRONG SIZE TO CHOOSE

(WE NEED TO RECEIVE THE RETURN GOODS  BEFORE REFUND PAYMENT OF THE GOODS, WE WILL BEAR THE SHIPPING FEE, BUT ONLY CAN SHIP BY POS LAJU)


LACK OF GOODS/ WRONG SEND WHEN RECEIVE:

STEP 1: NOTIFY US WITHIN 7 DAYS AFTER RECEIVE OF THE GOODS, AUTOMATICALLY BECOME TRANSACTION SUCCESSFUL AFTER 7 DAYS.
STEP 2: PLEASE  WEIGHED AT THE FIRST TIME , TAKE THE FRONT AND BACKSIZE OF THE PACKING PHOTO , ITEMS PHOTO.
STEP 3: FULL DETAIL AND YOUR INVOICE INFORMATION 
SEND E-MAIL TO [email protected] . WE WILL RECEIVE YOUR RESPONSE WITHIN 24 HOURS BY E-MAIL.


OUT OF STOCK:

PLEASE CHECK THIS OPTION BEFORE PURCHASE
PRODUCTION PROCESS WILL BE QUALITY SCREENING, IF THE QUALITY IS NOT  UP TO  STANDARD OR  WE CAN'T REPLENISHMENT  OF FABRIC IN 
  SHORT-TERM TO MAKE IT , WE WILL REFUND THE AMOUNT TO YOUR  ACCOUNT.


URGENT ORDER/REFUND REQUEST:
PLEASE CHECK THIS OPTION BEFORE PURCHASE
PLEASE CHECK THE PREORDER FULL DETAIL BEFORE PURCHASE. WE ARE NOT APPROVE THE REFUND IF YOU NEED URGENT TO GET THE GOODS OR DID NOT NOTICE THE FULL DETAIL FOR PREORDER. PLEASE CHECK CAREFULLY THE PREORDER FULL DETAIL BEFORE 
PURCHASE.




EACH PIECE OF OUR ONLINE MERCHANDISE ITEM WILL BE SCAN THROUGH OUR HAND FOR QUALITY INSPECTION, AND MARKED ON THE QUALITY OF CARDS. BECAUSE OF THE QUALITY STANDARDS ARE VERY SUBJECTIVE; USUALLY A SMALL STAIN/SPOT, OFF-LINE, LINT PROBLEM IS NOT SUMMED UP AS QUALITY ISSUES.

GOODS RETURN REASON
RETURN DELIVERY FEES
DESCRIPTION
CHANGE OF MIND / NOT SATISFIED
PAY BY BUYER

UNLESS IT'S OUR MISTAKE FOR SENDING WRONG ITEM TO YOU, OTHER REASONS OF RETURN ARE NOT ALLOWED FOR ITEM EXCHANGE.

WRONG DELIVERY
PAY BY OUR COMPANY
IF YOU RECEIVE SOMETHING WHICH IS NOT ORDERED BY YOU, PLEASE INFORM US IMMEDIATELY! AND SEND BACK THE WRONG ITEM TO US. ONCE WE RECEIVED THE WRONG ITEM, WE WILL RESEND THE CORRECT ITEM TO YOU.  ALL DELIVERY FEES WILL BE PAID BY OUR COMPANY.